When you can’t tolerate Downtime or Delays

TROUBLESHOOTING COMPLEX SYSTEMS

In most cases when a fault develops on a complex system, current monitoring systems will generate a string of error codes. It is then up to the engineer to interpret these alarms, error codes and messages and troubleshoot the problem. This can still take hours, as he has to access the manual, read the circuit diagrams, check control signals, perform electrical, hydraulic and mechanical tests all the while keeping track of what he is doing and slowly narrowing down the problem to the root cause.

Normal monitoring systems just monitor the status of on-board components, but don’t do any active diagnosis.

ITECH REDUCES DOWNTIME

With iTech, you get a built-in expert. The entire logic and all the device information and configurations are stored in the diagnostic database. Therefore when a fault occurs the system goes into diagnostic mode.

If there are any alarms present the system loads them into its logic and immediately knows what they mean. From this it can identify the root alarm.
Once the root alarm is known, the system can identify a list of suspects devices, all those devices that could be causing that alarm or symptom.
iTech can now query the control program for any additional information on inputs and outputs (automated testing). This information is used to further eliminate certain suspect devices and reduce the list of remaining items to test.
Finally it can guide the engineer through a list of manual tests with detailed test instructions of the remaining suspect devices until the root cause of the failure is identified, isolated and rectified.

When you can’t tolerate Downtime or Delays

get in touch!

HOW CAN WE HELP YOU TO GET STARTED?

CONTACT US
REQUEST DEMO