The results of our Ports Industry Survey

We had a tremendous response to our ports industry survey very similar to the survey held in 2018. Our thanks to all the respondents and we hope these results give you an idea of how you compare to the rest of the industry.

Some of the changes make perfect sense taking into account the increase in digitalization of business, but one or two come as a surprise. We will leave any judgements up to you. It is what it is. All numbers are percentages.

Question 1: Are you a?
Question 2: Which activities do you feel take up too much of your time?
Question 3: Which are the most problematic areas when managing complex outsourced projects?
Question 4: Which of the following do you procure (or supply if you are a supplier)?
Question 5: If you are using a software solution, which of the following functionality is included in your current solution?
Question 6: Which areas would you like to improve on:
Question 7: When you have disputes with your customers/suppliers what do they relate to?
Question 8: How many contract amendments/variation orders do you generally have after contract signing?
Question 9: How has the COVID-19 lockdown affected the way you do business?

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