Only 18 months since the start of implementation a customer can already show an ROI of nearly 400% even though all the benefits are not yet measurable.

Benefits realized include:

• Productivity improvement of > 300%
• Transparency of entire tender process
• Comprehensive audit trail
• Financial savings realized from transparency highlighting supplier discrepencies
• Reduced travel cost (negotiations done over the phone and on-screen)
• Fewer errors (edit control and permissions)

Intangible benefits:

• Identify bottlenecks
• Measure vendor performance
• Measure internal performance
• Automation of time-consuming tasks
• No need to keep track of changes – system does it for you
• Automated reminders both internally and for the vendor
• Build trust and enforce responsibility
• Improved vendor relations
• Reduced number of disputes with vendor
• Entire process including negotiations and final agreements clearly documented